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Learn about our shipping process, delivery times, and supported countries. We ensure fast and reliable delivery worldwide.
📦 Order Processing & Delivery
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Processing Time: Orders will be shipped out within 3-5 days after payment
See delivery times by country in the table belowℹ️ Note: We don't ship out orders at weekends -
Tracking Information: Once the order is shipped, we will send the tracking number to your email.
Track your order here:
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Order Changes: You can cancel the order or change the shipping address anytime before we send the products out to you.
⚠️ Important: Once the product has been shipped out, we can't refund or change the address
🌍 Shipping Methods & Times by Country
| Country | Shipping Method | Shipping Time |
|---|---|---|
| 🇺🇸 USA | Local UPS Ground | 10-15 Days |
| 🇩🇪 Germany | UPS/DPD/DHL Germany | 8-15 Days |
| 🇫🇷 France | UPS/DPD/DHL Germany | 10-15 Days |
| 🇧🇪 Belgium | UPS/DPD/DHL Germany | 10-15 Days |
| 🇱🇺 Luxembourg | UPS/DPD/DHL Germany | 10-15 Days |
| 🇳🇱 Netherlands | UPS/DPD/DHL Germany | 10-15 Days |
| 🇨🇿 Czech Republic | UPS/DPD/DHL Germany | 10-15 Days |
| 🇵🇱 Poland | UPS/DPD/DHL Germany | 10-15 Days |
| 🇭🇷 Croatia | UPS/DPD/DHL Germany | 10-15 Days |
| 🇸🇰 Slovakia | UPS/DPD/DHL Germany | 10-15 Days |
| 🇸🇮 Slovenia | UPS/DPD/DHL Germany | 10-15 Days |
| 🇫🇮 Finland | UPS/DPD/DHL Germany | 10-15 Days |
| 🇩🇰 Denmark | UPS/DPD/DHL Germany | 10-15 Days |
| 🇸🇪 Sweden | UPS/DPD/DHL Germany | 10-15 Days |
| 🇦🇹 Austria | UPS/DPD/DHL Germany | 10-15 Days |
| 🇮🇹 Italy | UPS/DPD/DHL Germany | 10-15 Days |
| 🇭🇺 Hungary | UPS/DPD/DHL Germany | 10-15 Days |
| 🇧🇬 Bulgaria | UPS/DPD/DHL Germany | 10-15 Days |
| 🇱🇹 Lithuania | UPS/DPD/DHL Germany | 10-15 Days |
| 🇪🇪 Estonia | UPS/DPD/DHL Germany | 10-15 Days |
| 🇱🇻 Latvia | UPS/DPD/DHL Germany | 10-15 Days |
| 🇬🇷 Greece | UPS/DPD/DHL Germany | 10-15 Days |
| 🇮🇪 Ireland | UPS/DPD/DHL Germany | 10-15 Days |
| 🇵🇹 Portugal | UPS/DPD/DHL Germany | 10-15 Days |
| 🇪🇸 Spain | UPS/DPD/DHL Germany | 10-15 Days |
| 🇨🇦 Canada | Canada post/UPS | 10-15 Days |
| 🇦🇺 Australia | AU post | 10-15 Days |
| 🇦🇪 UAE (Dubai only) | Dubai dedicated line | 12-18 Days |
| 🇿🇦 South Africa | South Africa dedicated line | 15-25 Days |
| 🇻🇳 Vietnam | Vietnam dedicated line | 3-5 Days |
| 🇲🇾 West Malaysia | Malaysia dedicated line | 4-8 Days |
✅ All countries above use DDP (Delivery Duty Paid) method - no customs clearance required and no duties for you!
No customs clearance required and no duties for you!
🇺🇸 USA
UPS Express (except Alaska and Hawaii)
🇦🇺 Australia
Local Australia Post
🇦🇪 UAE
Dubai only
🇿🇦 South Africa
DDP Method Available
🇻🇳 Vietnam
DDP Method Available
🇲🇾 West Malaysia
Except Kalimantan Island
🇪🇺 EU Warehouse Stock
Products with “EU Warehouse” in the name, or with the option “EU Ship”, ship from our EU warehouse and arrive in 4–7 business days within Europe. All other products ship from our China warehouse with the delivery times in the table above. Every wholesale product page shows which warehouse the model ships from.
See all EU warehouse products →
💶 Shipping Costs
Wholesale shipping is free to most European countries and many other destinations; where a fee applies, it is shown at checkout before you pay. Retail Shop orders have a shipping fee, which is also shown at checkout before you pay. Customs clearance is handled by us on every order.
Questions about delivery to your country? Message us on WhatsApp or email info@cliovapes.com.
🌐 Other Countries
Your customs may require you to provide business license too (if any).
📞 Contact
Support
+852 97742706For any questions regarding our Shipping Policy, we are available at any time. Please contact us through the provided channels.
By placing an order, you acknowledge that you have read and understood our Shipping Policy and agree to its terms and conditions.